Amazon Multichannel Fulfillment (MCF)
Deliver your customer orders on any sales channel, anytime
What is Amazon Multichannel Fulfillment (MCF)?
Grow your business across all channels with Amazon’s fulfillment network
Amazon Multichannel Fulfillment (MCF) is a third-party logistics (3PL) service that helps businesses grow by using Amazon’s reliable fulfillment network to deliver customer orders across all channels.
Why use Amazon Multichannel Fulfillment?
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Delivery speeds that convert
Help customers shop with confidence by offering the fast, reliable delivery speeds they expect, including 1-2 day delivery options. -
Scale globally with our network
Consolidate your inventory into a single pool and quickly expand across geographies and sales channels with a world-class global fulfillment network. -
Expand your product catalog with frozen fulfillment
Leverage Amazon’s temperature-controlled logistics network to store and deliver frozen food products across all your sales channels. -
Deliver a first-class customer experience
Delight customers with real-time tracking on every order, a 99.98%¹ undamaged package delivery rate, and a network built to withstand spikes in demand.
¹ Based on all orders fulfilled by MCF in Japan from January 2023 through March 2024. -
Automated, integrated fulfillment
Seamlessly connect Amazon Multichannel Fulfillment with your back-end systems and automate the entire order fulfillment process with our state-of-the-art ecommerce integrations. -
Consistent on-time delivery
Build trust and grow loyalty with a 97.8% average on-time delivery rate.²
² Based on all orders placed and delivered between October 2024 and September 2025 in Japan, and measuring the percentage of orders that were delivered on or before the estimated delivery date generated upon order confirmation.
How Amazon Multichannel Fulfillment works
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Send your inventory to Amazon
Ship your products to Amazon and we’ll store them in our fulfillment centers so they’re ready for distribution when ordered. -
Customers order your products
Customers order through any off-Amazon sales channel, including your website, ecommerce marketplaces, or social media stores. -
We receive and process orders
Once your orders are routed to MCF, we pick and pack your products, and prepare to quickly ship them out to your customers. -
We deliver orders to customers
We fulfill your orders within 1-2 calendar days at Expedited rates or 3 calendar days at Standard rates.
Case study
Encha
Encha grew subscriptions while saving 15 hours a week with Amazon Multichannel Fulfillment’s reliable delivery and simplified processing.
“Using MCF has allowed me to focus on quality, which is most important. It has been a huge time saving for me, as a team of one.” - Dr. Li Gong, Encha founder
*The above is an example and does not guarantee the same results.
“Using MCF has allowed me to focus on quality, which is most important. It has been a huge time saving for me, as a team of one.” - Dr. Li Gong, Encha founder
*The above is an example and does not guarantee the same results.
Integrations
Automate your entire order fulfillment process
With our third-party apps and APIs, you can integrate Amazon Multichannel Fulfillment with the ecommerce systems that you’re using and automate your order fulfillment process from online checkout to your customers’ doorsteps.
Pricing
Reduce your storage and fulfillment costs
Boost your bottom-line growth with simple and predictable pricing for fulfillment and storage, and get discounts on multi-unit orders at 25% on average.
Simplify your order fulfillment with Amazon Multichannel Fulfillment today
Interested in getting started with MCF?